How we handle your account and data
Your account information, transaction history and payment details are stored on secure servers and kept confidential under our privacy policy. When you deposit via DANA, OVO, GoPay or QRIS, we log the transaction and verify your identity before processing withdrawals. Your account access depends on completing
-
1
our verification steps, which include confirming your name, date of birth and payment method. We retain transaction records for regulatory purposes where local law permits. If you need to update your details, correct information or request access to what we hold, our support team can walk
-
2
you through that process during business hours.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.